Food retailers face a conundrum: Consumers increasingly want to express themselves and experiment with food, but these consumers also report time constraints. A recent webinar hosted by FMI, The Beef Checkoff and Technomic revealed research that customization is a critical trend in connecting with consumers.

<p>By Rick Stein, Vice President, Fresh Foods, Food Marketing Institute<br /> <br /> <img src="http://www.fmi.org/images/default-source/blog-images/steak.tmb-large-350-.jpg?sfvrsn=1" data-displaymode="Thumbnail" alt="Steak" title="Steak" style="float: right; margin-left: 10px;" />Food retailers face a conundrum: Consumers increasingly want to express themselves and experiment with food, but these consumers also report time constraints. A recent webinar hosted by FMI, <a href="http://www.beefboard.org/">The Beef Checkoff</a> and <a href="https://www.technomic.com/">Technomic</a> revealed research that customization is a critical trend in connecting with consumers. In fact, 42 percent of consumers surveyed would visit restaurants if they offered greater ability to customize food, so whether it&rsquo;s an experience in a restaurant or in the prepared food section of a grocery store, consumer expectations don&rsquo;t waiver. Here are more ways retailers can take advantage of consumer trends:</p> <p><strong>Beef still reigns as king when it comes to foodservice. </strong>It holds a large portion of the consumer market, with 90 percent of shoppers eating beef monthly. The trend will continue to flourish, as positive feelings toward beef and shoppers&rsquo; demand rises. Consider expanding beef selections and options.</p> <p><strong>Consumers have a renewed focus on experience. </strong>Through various ways<strong> - </strong>dining atmosphere or new foods - the vital need to connect is increasingly important. </p> <p><strong>Shoppers are looking for interactive dishes in foodservice. </strong>Elevate shopping experiences by introducing variety and value through customizable, interactive dishes. Tableside preparation and deconstructed meals are two ways self-described foodies are enjoying new cooking experiences. Retailers have an opportunity to bring these types of meals to consumers with in-store options, such as meal kits. </p> <p><strong>Consumers are insisting on transparency.</strong> Consumers want information readily available, specifically on beef, and they want this information validated through third party sources. High-level overviews resonate well with consumers, according to The Beef Checkoff. With this information, retailers can evolve with market demands.</p> <p>By creating more options and opportunity for shoppers to customize their own food, retailers have an opportunity to exceed consumers&rsquo; expectations. Fifty percent of the surveyed population said they would go to individual locations if they could personalize a dish to their liking. Shoppers want to &lsquo;have it their way,&rsquo; and want more viable options in foodservice meals.</p> <p>The recorded webinar can be downloaded <a href="http://www.fmi.org/events-education/webinars/member-only-webinars/webinar-recordings-member-only/2016/09/22/translating-foodservice-trends-for-retail">here</a>. For additional resources, visit <a href="http://www.beefboard.org/">The Beef Checkoff</a>.</p>

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